Quality Assurance
Xianghu Scientific Instruments uses equipment that meets national
safety standards and is certified by ISO9001 quality management system.
Service Commitment
The machine is guaranteed for one year warranty, except for consumables; Instrument
lifetime maintenance, over the warranty period, only parts replacement costs; Irregular
return visits
Communication response
2 hours quick response, to ensure that your problems and needs are addressed in a timely
manner.
Installation and debugging
Senior professional engineers will provide on-site installation and
commissioning services to ensure efficient operation of the equipment.
Operation training
Provide comprehensive user operation training, lifelong remote coaching to help your
team master the equipment.
Maintenance response
Three level maintenance response, lifetime maintenance service, localized service
network, minimize downtime.
